Wild About SAPrivacy Policy
Wild About SA is a free trip planner for South Australia, made by Greatness Happiness Pty Ltd (ABN 73 165 950 032) ("we", "us"). This policy explains what personal information the Wild About SA app and the website at wildaboutsa.com.au collect, why, and what we do with it. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
The Short Version
- Most of what you tell the app, like your name, home base, interests, trips and profile photo, stays on your phone. We don't receive it.
- We only receive personal information when you send it to us, for example when you submit an event, list a business or email us.
- We don't sell your personal information, and we don't use advertising trackers.
1. Information That Stays on Your Phone
The app stores the following on your device only. It isn't sent to us.
| What | Why |
|---|---|
| Your first name | To greet you in the app. |
| Your home base (a town or area, worked out from your location or a suburb or postcode you type) | To time drives and suggest places near you. |
| Your location, only when you tap Use My Location | To set your home base or time drives from where you are. You can say no and type a suburb instead. |
| Your interests, trips, trip dates and settings | To build and save your trips. |
| A profile photo, if you add one | To show on your Me page. |
You can change or delete any of this in the app. Deleting the app deletes it all from your phone.
2. Information You Send Us
- Event submissions. If you submit an event, we collect the event details, the organiser's name and a contact email. We use these to check and list the event, and to contact you about it. Event details we publish are public. Your email is not.
- Business enquiries. If you ask about a listing, a special offer or a launch sponsor spot, we collect your name, email, phone number if you give it, business name, region and message. We use these to reply to you and to set up and manage what you asked for. If you run a special offer or sponsor spot, we also keep the offer details, photo or artwork you send, and the booking link.
- Feedback. If you send feedback from the app, we receive your message, the name you give, the page you were on and whether you use iPhone, Android or the web.
- Emails to us. If you email us, we keep your email and our reply so we can help you.
3. Information Collected Automatically
- Server logs. When the app or website loads information from our servers, our hosting provider records technical details such as your IP address, device type and the time of the request. We use these to run and secure the service, and keep them for a limited time.
- Australian Tourism Data Warehouse (ATDW). Some places and events in the app come from ATDW. When you open one of these, the app tells ATDW that the listing was viewed, as ATDW requires. This request goes from your device to ATDW, so ATDW receives your IP address and the app's name. It does not include your name or other details.
- Special offer and sponsor counts. To show businesses how their special offer or sponsor spot is doing, the app counts how many times it is shown and opened, how many trips are planned around it and how many people tap through to the business. These are plain totals. They don't include your name, location or anything else about you.
- Fonts. The app and website load their typeface from Google Fonts, so Google receives your IP address when the font loads.
We don't use advertising trackers or sell information to advertisers. If we add analytics to understand how the app is used, we will update this policy first.
4. Links to Other Services
When you tap Directions, Book or a link to a business, that service's page opens, either inside the app or in another app such as Maps. That service's own privacy policy then applies. This includes Apple Maps, Google Maps, Booking.com and Viator. Some booking links let the booking site know you came from Wild About SA, so we can earn a commission. The booking site may use cookies to do this. Links to a business's special offer also tell that business you came from Wild About SA.
5. Who We Share Information With
We share personal information only:
- with service providers who help us run Wild About SA, such as our hosting and email providers, who may only use it to provide their service to us
- when you ask us to, or when the law requires it
Some of these providers store information outside Australia, mainly in the United States. We choose providers with strong privacy and security practices.
6. Keeping Information Safe
We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access. We keep it only as long as we need it for the reasons above, then delete it.
7. Children
Wild About SA is for planning trips and is not directed at children under 13. We don't knowingly collect personal information from children.
8. Accessing or Correcting Your Information
You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it. Email hi@wildaboutsa.com.au and we'll respond within 30 days.
9. Questions and Complaints
If you have a question or complaint about privacy, email hi@wildaboutsa.com.au. We'll reply within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
10. Changes to This Policy
We'll update this page if anything changes, and show the new date at the top. If a change is significant, we'll also tell you in the app.